cancellation Policy

1. General Cancellation Policy

If you cancel at least 7 business days before your planned check-in date, you will receive a full refund. Cancellations made less than 7 business days before the check-in date are not eligible for a refund.

2. How to Cancel

To cancel your reservation, please call us at +44 070 1485 8151 or contact us at support@enield.com Be sure to receive confirmation of your cancellation for your records.

3. Refund Process

Refunds will be processed within 2 business days of receiving your cancellation request. The refund will be issued using the original payment method.

4. Changes to Reservations

If you need to adjust your reservation, such as changing the dates of your stay, additional fees may apply. For assistance with making changes, please contact our customer service team at +44 070 1485 8151 or contact us at support@enield.com

5. Unexpected Events

In cases of unforeseen circumstances, such as natural disasters, pandemics, or other significant events, we will work with you to modify or cancel your reservation and get a full refund, without any extra charges.

6. Policy Updates

Barnes Worldwide Travel reserves the right to modify this cancellation policy at any time and for any reason, without prior notice. It is your responsibility to review the cancellation policy periodically. By booking with us, you agree to the terms outlined in this policy.

If you have any questions or need further assistance, please contact our customer service team at +44 070 1485 8151 or contact us at support@enield.com.